Shopping Info 購物須知

Shopping Info 購物須知

• 每件 Vein Studio 的作品皆為手工製作，商品的準備的時間約2-6週，感謝您的耐心等待。
  Every Vein Studio jewllery is handmade to order, please expect 2-6 weeks before receiving your order. We appreciated your patience. 
  
  
• 因 COVID-19 疫情影響，各國運送訂單的時間有所不同。有關詳細信息，請參考以下預計運送時間：
  台灣 : 1-3 個工作日 | 香港：5-7 個工作日 | 亞洲地區：7-10 個工作日 | 歐洲：14 - 28 個工作日 | 澳洲，紐西蘭與大洋洲：14 - 20個工作日 | 美洲 ：14 - 20個工作日
  Potential shipment delays due to COVID-19: During this unprecedented time, you may experience delayed delivery times; we thank you for your patience and understanding. Estimated shipping days are the following: Taiwan: 1-3 working days Hong Kong: 5-7 working days Asia: 7-10 working days Europe: 14-28 working days Australia, New Zealand, Oceania: 14-20 working days America: 14-20 working days.

• 我們會盡力協助以最快速且安全的運輸方式寄送商品，但不提供絕對保證。實際的交貨時間將取決於您選擇的運輸方式與全球物流狀況。
  Vein Studio will thrive our best to ship your order but does not guarantee the arrival time. The actual arrival time of your order depends on the method chosen.

• 關稅和進口稅：買方需要負責當地國家關稅和進口稅。Vein Studio 不承擔因疫情或海關造成的延誤。
  Duty fees or Import taxes: Please note the customer is responsible for any duty fees or import taxes associated with their order. 

• 各國進口關稅標準不同，如在收取包裹時，有關稅的產生，請由消費者自行承擔。若因關稅產生而拒收包裹，退款金額將扣除事件產生的來回運費、兩地關稅及其他產生的費用後，再退回原訂單餘額。
  When the customer rejects receiving the package due to a duty fee or import taxes, the refund amount will be adjusted coordinatedly, including shipping fees.